How Weedspin Protects Your Personal Information
A plain-English look at the data we collect, how we secure it and what control you have over it as an Australian player.
A plain-English look at the data we collect, how we secure it and what control you have over it as an Australian player.
Last updated: September 6, 2026
This page explains what personal data Weedspin collects from Australian players, how we protect it, and how you can access or update it. It goes beyond a summary, so read on for the specifics of encryption, identity checks and data retention.
When you register at Weedspin, we ask for the basics: full name, date of birth, email address, mobile number and residential address. We need your date of birth to confirm you meet the 18+ minimum age requirement for real-money play. We also collect payment details when you deposit or withdraw, such as your PayID identifier, POLi bank login reference, card number (tokenised, never stored in full) or crypto wallet address for Bitcoin, Tether and Ethereum transactions.
Beyond account and payment data, we log gameplay activity (which pokies or live tables you play, bet sizes, session length), device information (browser type, IP address, operating system) and support interactions when you contact our team. This helps us keep accounts secure, resolve disputes fairly and meet anti-fraud obligations.
Weedspin applies industry-standard SSL/TLS encryption to every page where personal or payment data is transmitted, including login, registration, deposit and withdrawal forms. Passwords are stored as salted hashes, never in plain text, so our own staff cannot read them. Access to player databases is restricted to authorised personnel on a need-to-know basis, and internal systems sit behind firewalls with monitoring for unusual access patterns.
Before your first withdrawal, we run standard know-your-customer checks. This typically means uploading a photo ID such as a driver's licence or passport, and sometimes a recent utility bill or bank statement to confirm your address. This isn't unique to Weedspin, it's a normal anti-money-laundering step across the offshore online casino sector that Australian players use, since real-money online casino games are not licensed within Australia under the Interactive Gambling Act. Any licence details Weedspin holds are published in the site footer, and we recommend confirming them there.
We keep account and transaction records for as long as your account is active, plus a further period after closure to satisfy fraud prevention and financial record-keeping needs. Exact retention windows depend on the data type and are set out in the full terms published in our footer documents. If you close your account permanently, we archive rather than immediately delete certain transaction logs, purely to comply with standard financial recordkeeping practice.
| Data Type | Purpose | Example |
|---|---|---|
| Identity details | Age and identity verification | Name, date of birth, ID document |
| Contact details | Account access and support | Email, mobile number |
| Payment details | Processing deposits and withdrawals | PayID reference, POLi login, wallet address |
| Gameplay data | Fair play checks, dispute resolution | Bets placed, session duration |
| Device data | Fraud prevention, security | IP address, browser type |
To exercise any of these rights, contact our support team through the channel listed in your account dashboard. Our team works in English on Australian time zones, so you can expect a response without long overnight delays.
We share only what's necessary with payment processors handling PayID, POLi, card and crypto transactions, and with game providers such as Pragmatic Play, Evolution, BGaming, NoLimit City, Habanero, Playson, Wazdan and Yggdrasil, who need session data to run games and report fair results. We also work with fraud prevention and identity verification services. We do not sell player data to advertisers or unrelated third parties.
If you set deposit limits, take a break or self-exclude, we retain the relevant records to make sure those settings are honoured across your account. If gambling is causing you concern, Gambling Help Online (1800 858 858, https://www.gamblinghelponline.org.au/) offers free, confidential support for people in Australia, separate from anything Weedspin holds on file.
You can update your email, phone number and postal address directly from your account settings once logged in. For identity document updates or deletion requests, our support team will guide you through the verification steps needed to protect your account from unauthorised changes.
For more on how your data connects to gameplay and payments, see our Terms and Conditions, Payments page for details on PayID and POLi processing, and Responsible Gaming for account controls. Ready to play? Register here.